06 Mar 2015 Cindy & Joe
We were introduced to Mike by a designer we had been working with. We were planning an addition to our home, as well as a new kitchen and a new deck with a special enclosed part for our pets. We had done renovations before, and knew the challenges involved.
When we met Mike we liked him immediately. He was knowledgeable and professional. In fact we were so impressed we decided to look no further; MRB Contracting would do our renovation. They were likely not the least expensive option, but dealing with such professionals was well worth the cost. It is important to be comfortable with who is working in your home (we have all heard horror stories). Additionally we had concerns about our pets – we have several (ok, lots!!) of rescue pets who would need special monitoring during the construction.
We were assigned a project manager to work with. He was helpful in all ways. He kept us updated, was available to meet whenever needed, and ensured the budget and timelines were adhered to. As the construction progressed we were pleased with the skill of the workmen and the quality of the materials. Our neighbours even commented on how hard the crew worked! And we could track the project on the MRB website – that was impressive.
I can honestly say that the MRB crew went above and beyond. Whenever I asked them for input on decisions they had great expertise to share. Any concerns we had were taken seriously and addressed right away. The special requests we made were accommodated, and the crew even did some original designs for our pet area. Speaking of pets – there were no issues! All the MRB crew were careful, and they ensured that the sub-contractors knew of our special needs.
We never regretted our decision to hire Mike and the MRB Team. We love our new living space and the quality of the craftsmanship. From the operations staff, to the project manager, the foreman, the carpenters, and EVERYONE at MRB Contracting – we had the best of service. They were skilled, professional, and helpful.